APIs You Won't Hate

USA and Europe only

Twingate · IT Manager

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.

As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.

The Role

We're looking for a talented and passionate IT professional to join our quickly growing team. In this impactful role, you'll have the opportunity and autonomy to build the IT department from scratch to support Twingate as it scales. We are a remote-first company, so this role is remote and will support our team throughout the U.S. and Europe.

Responsibilities

  • Helping our team with general, day-to-day end user device setup and troubleshooting

  • Supporting our SaaS business systems

  • Managing app deployment, and software updates and patches

  • Managing IT software and hardware procurement and vendor management

  • Managing the hardware lifecycle for laptops and performing capacity planning

  • Managing the IT/vendor/equipment on-boarding and off-boarding process for systems and people

  • Tracking hardware and software inventory

  • Administering access controls (using Twingate!)

  • Overseeing organizational IT security practices and championing security awareness

  • Maintaining IT-related company policies

  • Driving compliance programs with significant IT requirements, such as ISO 27001

Desired Qualifications

  • Minimum 4 years relevant experience required

  • Disciplined organizational and project management skills

  • This role will have a lot of independence, so we're looking for somebody who is a self-starter and can work autonomously

  • Some experience in a scripting language, enough that you can make API calls and make updates based on contents of a csv file

  • Experience with macOS and Windows is essential, experience with Linux is a plus

  • Experience with implementing and maintaining MDM, EDR, and identity management software

  • Experience managing a Google Workspace environment, diagnosing email issues and making changes to things like SPF records, whitelisting and blacklisting

  • Familiarity with administering Slack, Zoom, Office 365, and other common business and engineering SaaS and on-prem systems

  • Experience working in a startup is a big plus

Equal Opportunity

Twingate is an equal opportunity employer. We believe that diversity is integral to Twingate’s success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

Apply Now

APIs You Won't Hate

BooksBlogVideosPodcastAsk us a question

Online

Subscribe to our newsletter

Powered by Vercel

© 2022 APIs You Won't Hate. All rights reserved.