USA

Vitally · Senior Engineering Manager

As Senior Engineering Manager at Vitally, you will lead highly skilled engineers across our cross-functional engineering teams. You will be responsible for the delivery of your team. You will be working with product, design, and the rest of the engineering organization as well as your stakeholders to define and deliver a roadmap. You will mentor and coach your engineers and help them grow their skills and career. As part of the Engineering leadership team, you will play a critical role in defining our culture, values, priorities, and processes as we experience tremendous growth and change.

We'd love to find someone with these traits to help us lead our engineering teams:

• Exceptional communicator, within your team, within engineering, and with the organization at large.

• You have high empathy for people. You care deeply about the growth of engineers and teams. You find great satisfaction in helping others level help and succeed.

• You are an exceptional engineer with excellent problem-solving skills. You are able to keep your engineering team focused on delivering impact.

• Recruit and hire engineers on your team and on other teams, raise and advocate new positions on your team.

• Collaborate with product managers, business stakeholders, designers, and others to plan and execute work

• Carry out performance management duties for your direct reports via just in time feedback, 1:1s, annual reviews, and continuous improvement opportunities

• Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Vitally

• You’ve worked professionally for at least 3 years as an engineering manager, managing one or multiple engineering teams

Additional points if you:

• Have worked in startups and experienced the challenges of rapidly growing organizations

• You lead organizational initiatives such as mentorship programs, training programs, post-mortems, or any other initiatives that made the organization better.

About Vitally:

Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Zapier, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders-- from CSMs to CEOs.

We’re a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success.

If you get excited about ownership, autonomy, impact, and quality output -- then we’re excited about you. We’re not here to hold your hand, but we’re here to build a great product together.

Benefits & Culture:

• Salary: We offer a competitive salary given both your experience as well as location here in NYC (although remote is also totally fine). The comp band for all engineering roles starts at $180,000 and increases based on the skill and seniority of the candidate.

• Equity: We want every team member invested in the company’s success and are happy to be generous with equity.

• Benefits:

  • 100% of health/dental/vision insurance premiums covered by us for you, your partner, and your dependents.

  • 401k with a company match.

  • Commuter benefits.

  • Unlimited PTO with a minimum we require you to take off. Please relax and recharge!

  • Flexible work hours and work-from-home policy.

  • WFH stipend to ensure your work environment meets your standards wit (i.e. laptop, monitor, etc).

  • Education stipend.

• Culture: We are committed to a productive and respectful work environment. Culturally, the team is extremely friendly, fun, hard-working, intelligent, and mature. That said, while we're young and scrappy as a team, we don't believe in building a startup cult. We like each other, we support each other, we're a focused team that busts our asses at work, and we enjoy hanging out from time to time-- but we value having our own lives outside of the office.

• Team + tech: You seriously won’t find another team out there that outperforms us, so get ready to put your name on a ton of future work here! Our tech stack is handcrafted for extremely rapid, but stable, development - we ship fast, performant, quality code frequently.

• Career path: Not only will you learn and ship a ton in this role, but since we are a small team, there will be plenty of promotion opportunities ahead. We're looking to hire someone that can continue to own large parts of our codebase as the team grows.